Privacy policy.

At Lil's Rentals, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lilsrentals.com and use our services. By using our website and services, you agree to the terms of this Privacy Policy. This policy aligns with the Privacy Act 1988 (Cth) and the Privacy and Data Protection Act 2014 (Vic), ensuring compliance with Australian and Victorian privacy laws.

We may collect personal information, including your name, email address, phone number, billing address, and other contact details when you register, make a booking, or contact us. Additionally, we collect payment information, rental history, and website usage data such as IP address, browser type, and cookies. Payment details for try-on appointments are processed securely through Acuity Scheduling, which collects and handles card and bank details. Lil’s Rentals does not have access to or store this information. For dress hire bookings, payments are made via bank transfer, and we do not collect or request card details. The only banking information received is from incoming transfers, which remain secure. No one has access to this account except Lil’s Rentals, and we do not share banking details with any third parties.

We use your information to process and manage bookings, payments, and rental transactions, communicate with you, improve our services, ensure security, and comply with legal obligations. We do not sell or rent your personal information. However, we may share certain details with Squarespace, which hosts our website, and Acuity Scheduling, which manages try-on appointments and payments. These third parties have their own privacy policies, which can be found on their respective websites. We may also disclose personal information if required by law or in the event of a business transfer, such as a merger or acquisition.

To protect your personal information, we implement reasonable security measures. However, no method of transmission over the internet is entirely secure. While we take precautions to safeguard your data, Lil’s Rentals is not liable for breaches beyond our control, including those involving third-party service providers like Squarespace and Acuity Scheduling.

We retain personal information for as long as necessary to provide our services, comply with legal and tax obligations, resolve disputes, and enforce agreements. When this data is no longer required, it is securely deleted or anonymized. Some personal data may be stored outside Australia by our service providers. We ensure that these providers comply with international privacy standards equivalent to Australian laws

If you opt into marketing communications, we may send promotional emails. You can unsubscribe at any time by clicking the "unsubscribe" link in our emails or contacting hello@lilsrentals.com. Our website uses cookies and tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings. Our website may also contain links to third-party websites. However, we are not responsible for their privacy practices.

We may update this Privacy Policy from time to time, and any changes will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of any updates. If you have any questions about this policy, you can contact us at Lil’s Rentals via our website www.lilsrentals.com or email hello@lilsrentals.com.

Thank you for trusting Lil’s Rentals with your information. Your privacy is important to us.